Orbitline Logistics
A fleet and shipment tracking dashboard replacing a stack of spreadsheets and WhatsApp updates.
The challenge
Orbitline's dispatch team tracked over 40 vehicles across spreadsheets and driver WhatsApp messages, with no live visibility for customers asking for shipment status.
What we built
We built a real-time dashboard with map-based fleet tracking, automated customer status pages, and role-based access for dispatchers, drivers and account managers.
Results
-73%
Status update calls
+35%
Dispatcher efficiency
+22 points
Customer NPS
Client: Orbitline Logistics · 2024
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